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Customer Help

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Shipping

Please track your order from here.

We ship within 2 working days for deliveries in India. The estimated delivery time may vary from 2-7 working days for all the areas serviced by reputed couriers. For other areas, orders will be sent by reputed shipping partners, which may take 1-2 weeks depending on the location and the delivery policy of the India Post. Business days exclude public holidays and Sundays.

You can make an account on our website by going to the My Account page and giving us your email address.

Once your order has been shipped, you won’t be able to change the Shipping address. You can easily change your Shipping Address in My Account before you place your order.

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We do not store Credit cards, Debit Cards, UPI, or any other financial details on our servers. Our Payment Partner handles all payments through a secure route.

Please keep in mind that Pujasthan will never ask you for OTP or other personal or business information through any form of communication.

Depending on the goods, we may have to charge any taxes that apply.

At the moment, we only ship to anywhere in India. If you live outside of India, please get in touch with us, and we’ll be happy to help you with your special order.

Pujasthan is a one-stop shop for everything you need for a puja. We get quality products from trusted manufacturers and send them right to your door.

Any order made in a single transaction comes as a package.

If you need to swap an item

Returns and Exchanges

Because of nature of our products and how they are used, not all of them can be returned or exchanged. Please read our full policy on returns and exchanges.

Contact us as soon as you can, and we’ll make the necessary arrangements to replace any wrong goods as per our Exchange Policy.

Contact us as soon as you can, and we’ll make the necessary arrangements to replace any wrong goods as per our Exchange Policy.

Contact us as soon as you can, and we’ll make the necessary arrangements to replace/return your order as per our Exchange Policy.

In our Customer Help area, you can find answers to the most common questions. If you still have questions that we haven’t answered, you can fill out the form on this page.

Contact us as soon as you can, and we’ll try to get your package sent to the right place.

Contact us as soon as you can, and we’ll try to get your resolve your issue as soon as possible.

Free shipping to your door step

Shop for all your puja needs and get Free Shipping on orders over â‚ą299. Find the best selection and prices on pooja essentials to make your celebration special.

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Buy Pooja Items Online and get the best prices! Find quality products from trusted brands.

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Discover the range of pooja samagri you need! Get product assistance if you don't find what you're looking for in our store.

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